Privacy policy

Kobolt Bikes (data controller) processes your personal data in accordance with the General Data Protection Regulation (GDPR).

What data we collect

We collect the information you give us through forms (name, email, phone, address, order details), as well as technical data via cookies (see cookie policy).

How we use data

We use your data to process orders and enquiries, provide customer service and – only with your consent – marketing. We never sell your data.

Sharing

Data is only shared with trusted processors (e.g. shipping and payment providers) to the extent necessary to deliver our services.

Retention

We keep your data for as long as necessary for the purpose and to comply with bookkeeping law.

Your rights

You have the right to access, rectification, erasure, restriction and data portability, and to withdraw consent. Contact sales@koboltbikes.com. You may complain to the Danish Data Protection Agency (Datatilsynet).