Frequently asked questions
Answers to the most common questions about e-bikes, electric dirt bikes, orders and delivery.
Kobolt Bikes is a Danish retailer of premium e-bikes and electric dirt bikes, founded in Denmark in 2022. We deliver e-bikes and off-road electric motorcycles to adults and children across Europe.
Kobolt Bikes delivers across Europe and worldwide. Delivery is free by land in Denmark, and EU land shipping is free on orders over €3,000. All other shipping and import fees are calculated automatically by country and transport mode (land, air or sea).
You can place an order through our online order form, add products to the cart, or contact us via WhatsApp. We confirm your order within a few hours.
We accept crypto (BTC/USDT), SEPA bank transfer, card and Klarna (pay later). All prices are shown incl. VAT.
No. Electric dirt bikes are intended for off-road use on private land and are not road-legal in Denmark without registration, insurance and, where required, homologation.
Yes. Ordinary e-bikes are road-legal if the motor delivers max. 250 W and assists up to 25 km/h. Speed pedelecs (45 km/h) require registration, insurance and a helmet.
You have a 14-day right of withdrawal from receipt under EU consumer rules. The item must be returned in substantially the same condition. See our returns policy for details.
Delivery time depends on the model and destination. We state an expected delivery time on order confirmation and send tracking when your order ships.
Kobolt Bikes is a Danish company founded in 2022 with a network of car-dealership partners across Europe. We offer transparent prices, genuine advice and support by email and WhatsApp.